Aspect and Cinareo Partner to Connect Scenario-Driven Capacity Planning with Real-Time Workforce Execution. Read more
Session Outline
Join us for an exclusive product webinar showcasing Cinareo – the insight-driven capacity planning solution designed to revolutionize workforce management and contact centre planning.
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Using Genesys Cloud? We’ll also highlight how Cinareo integrates seamlessly through AppFoundry, bringing advanced planning capabilities that go beyond WEM’s built-in tools.
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This webinar will cover:
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Live Product Walkthrough: See Cinareo’s core features in action, including quick what-if scenario modeling, analytics, and intuitive tools like support staffing planning, financial planning.
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Proactive Planning Strategies: Learn how to replace reactive workflows with agile, data-backed decision-making.
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Interactive Q&A: Get your questions answered by our experts during the session.​
Why attend the product showcase?
Experience live demonstrations of Cinareo's core features
Learn strategies to
optimize staffing and
reduce costs
Engage with experts and
get your questions
answered about Cinareo
Who should attend?
Ideal for professionals and teams focused on optimizing operations, including:​
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Roles: WFM Managers, Workforce Planners, Contact Center Directors, CFOs, and HR Business Partners.
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Decision-Makers: Leaders exploring modern solutions to reduce costs, eliminate inefficiencies, and future-proof their planning processes.
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Genesys Users: Those ready to take planning beyond the limits of WEM using a purpose-built capacity planning solution.
Cinareo & Genesys Integration
Our integration lets teams model real-world scenarios, test assumptions, and make quick and confident decisions, all from within the Genesys Cloud environment.