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Capacity Planning
Made Easy

Available NOW in


Cinareo is a powerful Premium Application that creates capacity plans for both agents and support staff within an

omni-channel environment.

Cinareo is a fully integrated solution within the Genesys platform. This easy-to-use software fills the existing void in capacity planning and lets you build accurate and detailed plans in minutes.


You will be able to share and collaborate on your plans with others in your organization, all while maintaining one version of the truth.

Plan quickly. Plan easily. Plan often.


Short and long-range planning

Provides multi-skilled contact centers and back-office operations from 1 week and up to 3 years of advance planning.

Genesys Anchor

Meet Us in Person at the Event

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