

Cinareo: Webinars & Events
At Cinareo, we’re dedicated to helping contact centers, BPOs, and customer support teams optimize their workforce and financial planning strategies through cutting-edge technology. Our upcoming events are the perfect opportunity to discover how our innovative capacity planning and scenario modeling solutions can transform your business.
Upcoming Events

Cinareo at the 2025 SWPP Annual Conference
Join Cinareo at the 2025 SWPP Annual Conference in Nashville, where we are proud to sponsor and engage with the brightest minds in workforce management. This event is a must-attend for contact center professionals seeking to enhance operational efficiency and workforce planning.
Discover how Cinareo’s innovative solutions simplify the complexities of workforce management.
When: April 22 - 24, 2025
Where: Nashville

Introductory Demo - Weekly series
Join us for our weekly webinar series, where we showcase the powerful features and capabilities of Cinareo! This interactive session is perfect for anyone interested in learning a pro-active, insight-based capacity planning solution. You’ll learn how Cinareo can increase customer satisfaction, improve planning accuracy, optimize agent productivity and elevate the employee experience.
When: Tuesdays and Thursdays
Where: Zoom
Workforce Insights Meets Visual Knowledge
Join us to see Cinareo and ProcedureFlow in actionLearn how these complimentary solutions help uncover insights and drive better workforce planning and process management. Using ProcedureFlow, in combination with Cinareo, planners can easily understand the data required at each step of the planning process as they are guided through Cinareo's step-by-step wizard.
You’ll see a live demo of each product and get a deeper understanding of the value they bring to contact center teams.
Zoom Webinar: Registration opening soon

Past Events
Mastering strategic capacity planning: How to optimize efficiency & performance in your contact center
This webinar explores how to overcome the limitations of spreadsheets and implement actionable strategies that lead to better decision-making, reduced costs, and enhanced productivity.

Technology Webinar: Maximize CX with SaaS-based capacity planning and scenario modeling
Zoom webinar exploring the future of workforce capacity planning and scenario modeling for contact centers.

SAAS NORTH Conference
SAAS NORTH has been recognized as The Canadian hub for rapidly-scaling SaaS founders and their teams. Cinareo was represented last year at the conference as the grand prize winner of the 2023 SheBoot competition and is pleased to be able to attend the conference again this year and connect with fellow founders and investors in the ecosystem.

GITEX 2024 B2B Program
Cinareo has been invited by the Canadian Trade Commission to attend the world’s largest tech and startup event, GITEX 2024. Garnering over 180,000 visitors from 175+ countries, GITEX is the leading business partnership and government sourcing platform.

GTACC CX & EX Leadership Conference
SAAS NORTH has been recognized as The Canadian hub for rapidly-scaling SaaS founders and their teams. Cinareo was represented last year at the conference as the grand prize winner of the 2023 SheBoot competition and is pleased to be able to attend the conference again this year and connect with fellow founders and investors in the ecosystem.
